![Heidi Kortejarvi Customer Service & Training Consultant Heidi Kortejarvi | Customer Service & Training Consultant](https://archpointconsulting.com/wp-content/uploads/2021/06/Heidi-Kortejarvi-Customer-Service-Training-Consultant.jpg)
Heidi Kortejarvi | Customer Service & Training Consultant
Heidi Kortejarvi spent the past 35 years leading multiple businesses at General Electric. She began her career at GE by managing Underwriting and Training organizations for GE Financial. She then joined GE Healthcare and was responsible for service organizations, project management teams and most recently, Interventional/Cardiology Training and Education for US and Canada. She grew the team from five employees to 32 full-time staff while increasing revenue over 50 percent in three years. Prior to GE, Heidi spent three years in the US Navy serving the 7th Fleet Command Communications in Norfolk, VA.
Heidi received a business degree from University of Florida. She led numerous Lean and Change Management projects and earned certification as a Black Belt while at GE.