by John Petersen & Richard Spoon | Jul 8, 2025 | Customers, Leadership
I recently saw a fascinating video from a famous 1998 study called the “Door Study,” which shows an unsuspecting subject providing directions to another person. Amazingly, the subject fails to notice when the person they are speaking with is replaced as two people...
by John Petersen & Richard Spoon | Apr 4, 2025 | Leadership
This article is a continuation of our series on common leadership blind spots and biases. In this series, we offer practical insights to help leaders recognize and overcome common blind spots that hinder performance, alignment, and growth. The ancient Greeks observed...