by John Petersen & Richard Spoon | Jul 8, 2025 | Leadership, Customers
I recently saw a fascinating video from a famous 1998 study called the “Door Study,” which shows an unsuspecting subject providing directions to another person. Amazingly, the subject fails to notice when the person they are speaking with is replaced as two people...
by Jesse Edelman and Richard Spoon | May 5, 2025 | Leadership, Change Management, Strategy & OGSM
How to turn setbacks into strengths & cultivate organizational resiliency We’ve probably all encountered the quote, “Success occurs when opportunity meets preparation,” usually attributed to the speaker and author Zig Zigler. It’s an inspiring insight...
by Brian Roelofs | May 5, 2025 | Leadership, Strategy & OGSM
Lessons from start-up thinking to help navigate organizational uncertainty Brian Roelofs brings over 40 years of experience with 20 years in senior leadership positions with P&L responsibility in positions of Chief Commercial Officer and President & CEO. He...
by John Petersen & Richard Spoon | Apr 4, 2025 | Leadership
This article is a continuation of our series on common leadership blind spots and biases. In this series, we offer practical insights to help leaders recognize and overcome common blind spots that hinder performance, alignment, and growth. The ancient Greeks observed...
by John Petersen & Richard Spoon | Jan 28, 2025 | Leadership
We’re all aware of the concepts of blind spots and biases. They are similar ideas, but they are also related to one another in an interesting way that is particularly relevant for leaders. Between them exists a kind of feedback loop — one which can hold us back if we...
by John Petersen & Richard Spoon | Nov 18, 2024 | Leadership
Being busy — or being “slammed” — used to exist as a badge of honor. But busyness often points simply to a lack of prioritization and effective planning. Is that what we hope to broadcast? That we are ruled by our calendars and inboxes instead of the other way around?...
