by Richard Spoon | Sep 15, 2020 | Customers, Branding
It can sometimes feel like we’ve lived through multiple years in the mere six months since the COVID-19 pandemic began. That feeling is due in part to the rapid pace of change so many of us have experienced during this time—both personally and professionally. Indeed,...
by Richard Spoon | Jun 30, 2020 | Strategy & OGSM
The COVID-19 pandemic has rocked our world in every way possible and the economy is one of the most visibly affected. For many industries, the way people consume goods and services has fundamentally changed. It has been fascinating to watch how leaders have altered...
by Richard Spoon | May 6, 2020 | Leadership
The post-pandemic road to recovery will be long, its trajectory uncertain, and challenge even the strongest leaders. Some businesses will make it to the other side. Some might even prosper (congratulations liquor and wine sellers). Others might not. Much depends on...
by Richard Spoon | Apr 1, 2020 | Leadership
As we grapple with the repercussions of the coronavirus pandemic, there is one thing we can be certain of, that absolutely nothing is certain. The pandemic has challenged our sanity with opposing information coming at us from all directions, made us buy shopping carts...
by Richard Spoon | Jan 21, 2020 | Leadership, Culture, Talent Management
My eldest daughter is a senior in our local university’s architecture program. She is moved by clean lines, interesting materials and how buildings impact the way humans live. Her class recently took a trip to New York City and wandered the streets with eyes to the...
