by Richard Spoon | Dec 15, 2020 | Strategy & OGSM
Truth is the basis of progress. With decisions, plans and performance, turning from bad to better requires facing reality and connecting dots between cause and effect, answering: where are we and more importantly, how did we get here? It requires digging deep into the...
by Richard Spoon | Sep 15, 2020 | Branding, Customers
It can sometimes feel like we’ve lived through multiple years in the mere six months since the COVID-19 pandemic began. That feeling is due in part to the rapid pace of change so many of us have experienced during this time—both personally and professionally. Indeed,...
by Richard Spoon | Jun 30, 2020 | Strategy & OGSM
The COVID-19 pandemic has rocked our world in every way possible and the economy is one of the most visibly affected. For many industries, the way people consume goods and services has fundamentally changed. It has been fascinating to watch how leaders have altered...
by Richard Spoon | May 6, 2020 | Leadership
The post-pandemic road to recovery will be long, its trajectory uncertain, and challenge even the strongest leaders. Some businesses will make it to the other side. Some might even prosper (congratulations liquor and wine sellers). Others might not. Much depends on...
by Richard Spoon | Apr 1, 2020 | Leadership
As we grapple with the repercussions of the coronavirus pandemic, there is one thing we can be certain of, that absolutely nothing is certain. The pandemic has challenged our sanity with opposing information coming at us from all directions, made us buy shopping carts...
