by John Petersen & Richard Spoon | Sep 15, 2025 | Leadership, Change Management
How many times have you been in a planning session and heard yourself use the phrase “cover all the bases”? It’s a phrase that feels good—it has a ring of prudence and thoughtfulness. But these four words can often produce the opposite of safety: sluggish...
by John Petersen & Richard Spoon | Jul 8, 2025 | Leadership, Customers
I recently saw a fascinating video from a famous 1998 study called the “Door Study,” which shows an unsuspecting subject providing directions to another person. Amazingly, the subject fails to notice when the person they are speaking with is replaced as two people...
by Jesse Edelman and Richard Spoon | May 5, 2025 | Leadership, Change Management, Strategy & OGSM
How to turn setbacks into strengths & cultivate organizational resiliency We’ve probably all encountered the quote, “Success occurs when opportunity meets preparation,” usually attributed to the speaker and author Zig Zigler. It’s an inspiring insight...
by Brian Roelofs | May 5, 2025 | Leadership, Strategy & OGSM
Lessons from start-up thinking to help navigate organizational uncertainty Brian Roelofs brings over 40 years of experience with 20 years in senior leadership positions with P&L responsibility in positions of Chief Commercial Officer and President & CEO. He...
by ArchPoint | Apr 8, 2025 | Culture
John Hans joined ArchPoint Consulting after forty years in sales, marketing and operations across multiple sectors. In previous roles, he led transformation efforts at PCHI, The IMAGINE Group, RSCS (Restaurant Supply Chain Solutions), and H.J. Heinz that drove...
