The Complete Guide to Strategic Planning and OGSM
Fresh perspectives & big ideas to increase productivity & growth
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Recent ArchPoint Publications
For better strategy, take a dose of reality
Truth is the basis of progress. With decisions, strategy,plans, and performance, turning from bad to better requires facing reality and connecting dots between cause and effect, answering: where are we and more importantly, how did we get here? It requires digging...
7 Strategic Communication Tips
Strategy execution remains one of the hardest things for a business to accomplish, and a major reason organizations struggle is because communication is often overlooked. Strategic communication is critical to successful transformation and when managed properly, can...
Relevance is Resilience
It can sometimes feel like we’ve lived through multiple years in the mere six months since the COVID-19 pandemic began. That feeling is due in part to the rapid pace of change so many of us have experienced during this time—both personally and professionally. Indeed,...
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Moving From Advertising To Advocacy
Good advertising should drive the consumer towards an action. In this era of ultimate connectedness and unlimited information about brands, a key role of advertising should also be to ‘advocate advocacy’, driving your supporters to talk about and ultimately to recommend your brand. Recommendations used to be what neighbors would talk about over the fence […]
Layers Eat Speed
Layers in an organization eat speed, muddle messages and draw out decision-making. Like the childhood game, Telephone, when players whisper a message round a circle, layers confuse. What starts out as, “The yellow dog ran toward the hippopotamus,” after seven layers may end up as, “Yahoo digital rooted for hipsters.” Companies don’t start out to […]
Streamlining Your Commercial Capability
As a consultancy we get many requests for advice on how to grow. One of the first elements we assess is the sales and service teams. What we are looking for is; 1) intimacy with the customers, 2) a selling model that works, and 3) the right resourcing of the customer roles (sales, marketing, and […]
Maintaining The Courage To Lead
By design and even by nature, a business leader’s instinct is to take the reins and lead. However, many mistakenly believe they can succeed without the support and enrollment of their organization’s key influencers and staff. Time and time again we see this behavior in our consulting practice, but we have never seen this approach […]
10 Tips To Get The Most Out Of Your Brokers
Many relationships between manufacturers and brokers likely fall into the “it’s complicated” category. The last decade has been one of change for companies and their brokers leaving many wondering exactly how to proceed from here. While every partnership with a broker has its own nuances, I’ve relied on my time in the field working both […]
Don’t Be Afraid Of The Big Waves
As a kid, my parents loved taking my siblings and me to swim in the wavy oceans around the world. Most family vacations involved oceans and tropical weather as both my parents grew up in South Africa, and they really missed that aspect of life after immigrating to the U.S. Even though we were near […]
Leading Change With Lean Sigma
Lean Sigma is a set of tools that needs to be in every executive’s management toolbox. The tools are simple but profound in their ability to help your organization achieve higher levels of business performance. Whether the economy is “flying high” or “sinking fast”, there is always a need for process improvement. Regardless of whether […]
Anticipating And Managing Change
We’ve all been there. Just when we think things are working and the business is doing well, something seems to hit us out of nowhere. All of a sudden we’re faced with the need to fix or change some things in our business to get ourselves back on track. Never has that been more true […]
Executive Coaching & Leadership Support For Change
There is a lot at stake during times of stress and change. Leaders are challenged to positively represent the organization’s character and culture during tough times. Yet they are experiencing the turmoil personally and we sometimes forget that they also need some help and can benefit from some leadership support. Leaders of organizations often find […]
Empowering Employees & Teams For High Performance
Increasingly the issue of employee empowerment is coming up in our engagements. Our observation is that more people in organizations, at all levels, are feeling less like they control their own destiny in the workplace. Employees who feel empowered in their jobs make better decisions and produce higher quality outputs, which allow a company to […]