by ArchPoint | Sep 9, 2014 | Leadership, Organization Design, Strategy & OGSM, Talent Management
Cormac McCarthy is considered by many to be the greatest living American writer. His works including All the Pretty Horses, No Country for Old Men and The Road have become mainstays of contemporary American culture. But there’s more to McCarthy than his ability to use...
by Richard Spoon | Sep 9, 2014 | Change Management, Culture, Leadership, Strategy & OGSM, Talent Management
After leading Keurig through more than five years of warp speed growth from November 2008 through October 2013, Michelle Stacy is having a lot of fun figuring out what she wants to do next. “It was a great five years. To lead a company that was growing at a 5-year...
by ArchPoint | Jul 10, 2014 | Leadership, Strategy & OGSM
It’s in the headlines everywhere and it’s impacting our lives…missed sales forecasts, missed earnings, foreclosures, job losses. It is clear that something must be done, and quickly. When times get tough, organizations often jump in and automatically begin...
by Richard Spoon | Jul 9, 2014 | Commercial & Customers, Customers, Strategy & OGSM
When a product leaves our factory, it is handled, shipped, repackaged, and often modified before it gets to the end-user. We need to understand how the final product is received to fully understand our customer’s satisfaction with it. We have found that internally...
by ArchPoint | Jul 9, 2014 | Customers, Leadership, Strategy & OGSM
WHAT NEW WORDS OR BUSINESS CONCEPTS HAVE YOU LEARNED ABOUT RECENTLY? The business concept that’s resonating for most of my clients right now is the idea of outsourcing talent. These days, when clients identify a need within their organizations, they’re trying...
