by Richard Spoon | Dec 15, 2020 | Strategy & OGSM
Truth is the basis of progress. With decisions, strategy,plans, and performance, turning from bad to better requires facing reality and connecting dots between cause and effect, answering: where are we and more importantly, how did we get here? It requires digging...
by Erwin Zijlstra | Dec 14, 2020 | Strategy & OGSM, Leadership
Strategy execution remains one of the hardest things for a business to accomplish, and a major reason organizations struggle is because communication is often overlooked. Strategic communication is critical to successful transformation and when managed properly, can...
by Richard Spoon | Sep 15, 2020 | Customers, Branding
It can sometimes feel like we’ve lived through multiple years in the mere six months since the COVID-19 pandemic began. That feeling is due in part to the rapid pace of change so many of us have experienced during this time—both personally and professionally. Indeed,...
by Richard Spoon & Jane Bilcock | Sep 14, 2020 | Leadership, Strategy & OGSM
Leaders must constantly grapple with an inescapable paradox when it comes to keeping strategy on-course: How can we plan for the longer-term while also focusing on the imperatives to survive short-term challenges? As leaders, we must own the narrative with our...
by Richard Spoon | Jun 30, 2020 | Strategy & OGSM
The COVID-19 pandemic has rocked our world in every way possible and the economy is one of the most visibly affected. For many industries, the way people consume goods and services has fundamentally changed. It has been fascinating to watch how leaders have altered...
by Amy Ritchie and Jane Bilcock | Jun 30, 2020 | Talent Management, Leadership
It has been interesting to observe how differently people have been coping with this extended period of isolation. Some are enjoying this time, perhaps even thriving, completely content living in bubbles with immediate family, pets, and Netflix. Others are not...
by Richard Spoon | May 6, 2020 | Leadership
The post-pandemic road to recovery will be long, its trajectory uncertain, and challenge even the strongest leaders. Some businesses will make it to the other side. Some might even prosper (congratulations liquor and wine sellers). Others might not. Much depends on...
by Richard Spoon | Apr 1, 2020 | Leadership
As we grapple with the repercussions of the coronavirus pandemic, there is one thing we can be certain of, that absolutely nothing is certain. The pandemic has challenged our sanity with opposing information coming at us from all directions, made us buy shopping carts...
by ArchPoint | Jan 21, 2020 | Commercial & Customers, Sales
Tell me a little bit about your career. What events have shaped where you are today? I entered the workforce during a time of high unemployment. The stability of the consumer packaged goods industry was highly sought after, as was the training and “pedigree” of...
by Richard Spoon | Jan 21, 2020 | Leadership, Culture, Talent Management
My eldest daughter is a senior in our local university’s architecture program. She is moved by clean lines, interesting materials and how buildings impact the way humans live. Her class recently took a trip to New York City and wandered the streets with eyes to the...
