The Complete Guide to Strategic Planning and OGSM
Fresh perspectives & big ideas to increase productivity & growth
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Recent ArchPoint Publications
5 Questions to test an OGSM
Once you write an OGSM, how can you test to make sure it is indeed a strong and executable strategic plan for your organization? Remember these 5 As. 1. Is it Aligned? Is it clear how the Objectives and Goals will be achieved by executing the Strategies and...
Tracking strategic success with Measures (the M in OGSM)
This article is the last in a series focusing on each component of the OGSM framework. The goal is to break down the framework, sharing the purpose and development process of each element. We hope providing a deep dive into the functionality of the framework will...
5 Steps to rock-solid Strategies (the S in OGSM)
OGSM Series: The S This article is the third in a series focusing on each component of the OGSM framework. The goal is to break down the framework, sharing the purpose and development process of each element. We hope providing a deep dive into the functionality of the...
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Get back on course: 4 strategy reboot tactics
Way back in 1492, Christopher Columbus left Spain, embarking on a path to Asia that few, if any, had traveled before. But barely a month into his voyage, Columbus and his crew had to make an extended stop in the Canary Islands for more than five weeks to repair, refit...
Don’t shortchange the in-store experience
The consumer path to purchase is traditionally depicted by a purchase funnel, a model beginning with brand “Awareness” and (hopefully) ending with a “Conversion” or purchase transaction. Businesses need to move shoppers through this funnel to fuel growth. A company...
5 Essentials to Making Your Organization Design Work
Last year we published an article on the essentials to effective organization design, focused on increasing the probability that a new organization design would support the execution of an organization’s goals. Of course, you followed our approach and implemented an...
5 Essentials to Effective Organization Design
Is your organization suffering from low productivity? Do you have high employee turnover? Are communication breakdowns experienced on a regular basis? Do growth objectives seem unattainable? If you have answered “yes” to any of the above questions, the diagnosis to...
8 Tips for starting the year off strong
The new year symbolically represents an opportunity for a new beginning—a chance to make changes or improvements from the previous year. A new year feels fresh, invigorating and like we are being given a chance to right wrongs, course correct and grow. As a business...
The Connected Viewpoint: The business as a system
You know, you never want to mess with your little toe. You never want to break it or smash it into a table leg, because aside from how badly it hurts, you can’t imagine how big of an impact it can have on your whole body. I did that one day, and everything about my...
How to succeed with difficult customers
We have all heard the reasons why providing a great customer experience is the secret sauce to business success. It requires less effort to retain existing customers than to acquire new ones, unsatisfied customers are more likely to tell others about a bad experience...
The state of US workplace diversity in 14 statistics
The United States of today is more diverse than ever before. We innately know this from the changing world around us—neighborhoods are more ethnically different, our work teams include people from other generations and genders, and cultures we had not been previously...
It’s time to redefine innovation: Q&A with ArchPoint Executive Director & CMO Rick Wood
Q: What prompted you to want to speak on innovation? A: It seems that almost every company ArchPoint speaks with these days is looking to some aspect of innovation to support future growth. In many cases, the product team is tasked with the challenge, but the best...
Why B2B companies should care about the end user
One question that is often asked by many of our business-to-business (B2B) clients is this – how important is it for us to be engaged with or knowledgeable about the end user experience? It’s a great question, especially given the investment required to make that...