Streamlining Your Commercial Capability

As a consultancy we get many requests for advice on how to grow. One of the first elements we assess is the sales and service teams. What we are looking for is; 1) intimacy with the customers, 2) a selling model that works, and 3) the right resourcing of the customer...

Maintaining The Courage To Lead

By design and even by nature, a business leader’s instinct is to take the reins and lead. However, many mistakenly believe they can succeed without the support and enrollment of their organization’s key influencers and staff. Time and time again we see this...

10 Tips To Get The Most Out Of Your Brokers

Many relationships between manufacturers and brokers likely fall into the “it’s complicated” category. The last decade has been one of change for companies and their brokers leaving many wondering exactly how to proceed from here. While every partnership with a broker...

Don’t Be Afraid Of The Big Waves

As a kid, my parents loved taking my siblings and me to swim in the wavy oceans around the world. Most family vacations involved oceans and tropical weather as both my parents grew up in South Africa, and they really missed that aspect of life after immigrating to the...