The Complete Guide to Strategic Planning and OGSM
Fresh perspectives & big ideas to increase productivity & growth
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Recent ArchPoint Publications
Tool Tip: Action items keep strategy on track
Action items are the tasks needed to support the initiatives and strategies defined by your organization. This information makes the work activities, owners of those activities and due dates crystal clear. View Action Items 3 Ways Big Picture. See a summary of all...
OGSM defined: Objective, Goals, Strategies, Measures
Many people don’t understand that strategy is simply aspiration. The real challenge for most is the definition, prioritization and alignment of the work required to achieve that aspiration. ArchPoint’s strategic planning methodology gives an organization the...
Cascading the OGSM
The purpose of cascading OGSM is to link the Strategies of the organization up and down the hierarchy of the organization. Cascading facilitates the top-down and bottom-up flow of information, strategically aligning work at every level. When cascaded downward, it...
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The retail game has changed: Has your brand strategy?
Editor’s note: In May, we published an article on the in-store consumer experience, explaining the myriad of factors that come into play when a consumer enters a store and the effect those factors have on purchase decisions. Reader response to the piece prompted a lot of interesting discussion with a few of our clients and […]
Four ways to stop wasting time
Any good business leader knows policies are essential to effectively manage resources. There are policies and quotas for hiring new people, protocols and limits to making large capital investments, spending limits that vary by management level – the list goes on. But one of the scarcest and most valuable resources of organizations often goes largely […]
Are you confusing being bigger with being better?
I’ve had 20 years of experience with large organizations, both from the inside (as an employee) and from the outside (as a third-party consultant). I’ll admit I often find myself jealous of the economies of scale and resource-rich environment enjoyed by large companies. More often though, I feel a stronger sense of disappointment as I […]
Get back on course: 4 strategy reboot tactics
Way back in 1492, Christopher Columbus left Spain, embarking on a path to Asia that few, if any, had traveled before. But barely a month into his voyage, Columbus and his crew had to make an extended stop in the Canary Islands for more than five weeks to repair, refit and restock his ships. Columbus […]
Don’t shortchange the in-store experience
5 Essentials to Making Your Organization Design Work
5 Essentials to Effective Organization Design
8 Tips for starting the year off strong
The Connected Viewpoint: The business as a system
You know, you never want to mess with your little toe. You never want to break it or smash it into a table leg, because aside from how badly it hurts, you can’t imagine how big of an impact it can have on your whole body. I did that one day, and everything about my […]
How to succeed with difficult customers
We have all heard the reasons why providing a great customer experience is the secret sauce to business success. It requires less effort to retain existing customers than to acquire new ones, unsatisfied customers are more likely to tell others about a bad experience than satisfied customers, and it’s easier to sell new products to […]