by Patrick Muskivitch | Feb 26, 2018 | Digital Marketing, Marketing
Every day, more and more customers are opting to shop online, choose curbside pickup, and home delivery rather than visiting stores. This leaves impulse purchases driven by new products, line extensions and in-store promotions virtually untouched by many consumers. If...
by Stephen Peele | Feb 26, 2018 | Leadership, Talent Management
Feedback is a gift but sometimes it comes with awful timing. It is always an “after-action” report so it is by definition “hindsight”. This is why it needs to be timely! Critical feedback can obviously help us grow and even help groups of...
by ArchPoint | Jan 26, 2018 | Leadership
A few of ArchPoint’s partners share their most valuable reads of the year both for personal and professional motivation. Read on for our recommendations and share yours in the comments. One Mission: How Leaders Build a Team of Teamsby Chris Fussell Military men and...
by ArchPoint | Jan 18, 2018 | Leadership, Talent Management
“Everyone needs a coach. It doesn’t matter whether you’re a basketball player, a tennis player, a gymnast or a bridge player.” – Bill Gates After a certain number of years passes in a person’s life, they often find themselves advisors to other people in various...
by Amy Lazarus | Jan 18, 2018 | Change Management, Customers
If you were fishing and had a fish on the hook, would you ever cut the line? Probably not, but that is what my service team was doing until we realized the error in our process, and made a small change that resulted in a big impact. To explain, I ran the service...
by Blaze Petersen | Dec 4, 2017 | Leadership, Talent Management
Intelligent personal assistant devices. Smart thermostats. Robot vacuum cleaners. Self-stirring travel mugs! We truly are living in a Jetson-esque era of products and services designed to make our daily lives easier. These products automate and streamline the...
by Richard Spoon | Sep 26, 2017 | Leadership, Talent Management
The day you make the leap from individual contributor to leader is the day you welcome continuous conflict into your life. Sure, there are conflicts at entry and mid-level positions, but it’s a fact that leadership and conflict go hand-in-hand, especially for those of...
by Patrick Muskivitch | Sep 26, 2017 | Digital Marketing, Marketing
If you’re like most companies in today’s competitive environment, you spend a lot of money on marketing efforts. And if you’re like most companies, you likely have very little perspective on whether those marketing efforts are worth the spend. So much happens on a...
by Jose Davila | Aug 28, 2017 | Change Management
We’ve all been through it before. Corporate Communications sends a company-wide calendar tap for a meeting in thirty minutes and everyone starts to speculate. Layoffs? CEO resignation? Company being sold? In a matter of seconds, a frenzy ensues, the gossip...
by ArchPoint | Aug 15, 2017 | Talent Management
It has been and still is a common belief that great people beget great teams – if you want a team to achieve greatness, you must begin with greatness at the individual level. Many companies hold this belief to be true and build their teams based upon it – including up...
